Today’s post is inspired by a brilliant question that came up recently in Q&A. The question was based on targets and objective setting for SEO’s and it went something like this:

"What metrics should an SEO’s monthly objectives be based on?"

Having spent a good portion of my SEO career managing SEO teams in-house, this question really reminded me how interesting the topic of organisational SEO can be, and how underserved it is on all but a few SEO industry blogs. In this in-house SEO focused post, let’s take a look at general KPIs for people and teams who do SEO.

Search Engine Visibility (Rankings)

While the value of measuring individual search engine rankings is a topic under frequent debate in our community, achieving consistently high rankings for target keywords is ultimately the reason we’re all doing SEO. In competitive markets, particularly, there will be key phrases that SEO teams will be expected to show progress towards gaining rankings for. Making search engine visibility a targeted metric provides a way for the SEO team to focus on the overall performance of the site in question. There are, however, two problems to solve with search engine visibility as a metric, the measurement of rankings and choice of keywords to be monitored.

In my previous in-house role we developed a keyword selection methodology based on data from Hitwise UK, our own analytics platform and the Google Keyword Tool. As travel SEO’s, we knew that demand would change seasonally for certain destinations and their corresponding keywords. Using a little historical knowledge of our industry and plenty of data, we would always have a clear idea of seasonal demand for the top 200 industry terms.

Measuring rankings on a daily basis allowed us to calculate a percentage based visibility score. What was really fascinating about the whole process was that because the keyword selection methodology remained consistent over a long period of time, we were able to compare visibility scores in year on year increments. As the activities of the SEO team continued to succeed, overall visibility increased from around 60% to 85% over a few years.

If you’re interested in developing a similar methodology, you could consider using Advanced Web Ranking to capture rankings data and calculate the visibility score. The beauty of having a search engine visibility score as a KPI is that the metric acts as a key driver for all SEO based activity. Ultimately, as an SEO Manager you have to evaluate how all of your actions contribute to improved visibility, and therefore traffic.

Search Engine Traffic

Many companies in competitive niches will make use of models to predict traffic levels for the coming year. If you’re lucky, a business analyst will take care of the production of the model itself, leaning on your SEO expertise to help predict how forthcoming trends and planned initiatives may impact overall traffic levels on the site. Your role, as an SEO Manager or in-house SEO is to achieve those traffic levels through maintaining and growing search engine visibility, deploying technical SEO enhancements to grow all important traffic in the long tail and of course, building links!

Link Building

There’s no doubt that link building is critical to search engine visibility and traffic levels on your site, so it might make sense to create volume targets for a link builder. Unfortunately, deciding exactly how many links a link builder can build is a complex and frequently restrictive process because output depends on the person, the market and the method of link acquisition chosen.

In my last in-house role, I found that creating small, seasonal link building projects for my team based on a few key phrases per person worked extremely well. Giving your link builders the creative freedom to design their own strategies based on their own projects and the resources available to them can yield far more valuable results in the long term. The KPI, therefore, may be measured on our new friend search engine visibility on the terms selected by the link building project.

Conversion

Getting the opportunity to have an input on your site’s conversion rate is a wonderful opportunity to learn a new skill, or improve an existing one! A word of caution, though – only sign up for KPI’s that you can control or heavily influence. In the case of conversion you’ll need a lot of business wide buy in and commitment to conversion rate optimisation projects. If you don’t have the tools or support for that, conversion might not be a great primary KPI to be assigned.

Personal Development Goals

As a search engine optimisation practitioner, you’ll have spent a fair amount of time learning your trade and perfecting your skills. When you’re managing an SEO team, don’t forget that it’s a good thing to assign some personal development time for each of your staff. I used to set a target of one presentation a quarter on a subject of choice (SEO related, of course). I still think the personal development targets are the best KPI’s of all. If you’re learning, you’re having fun.

Of course, every organisation is slightly different and you may have different KPI’s to the ones above. Tell us about them in the comments below!

This is a post by Richard Baxter, Founder and SEO Consultant at SEOgadget.co.uk – a niche UK SEO Agency specialising in helping people and organisations succeed in search. Follow him on Twitter and Google Buzz.

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Technical problems, errors and surprise releases are all regular features in the day to day management of a website when you’re an SEO. There’s no doubt that maintaining a quick, error free and well optimised site can lead to long term traffic success. Here are some of my tips for regular checks you should be doing to stay on top of your website to maximise your search engine performance.

General Error Checking

General errors can crop up continually with any website and left unchecked, their volume could spiral out of control. Working on improving and resolving large numbers of 404 and timeout errors on your site can help search engines minimise the bandwidth used to completely crawl your site. It’s arguable that minimising crawl errors and general accessibility issues can help get new and updated content into search engine indexes more quickly and often, a good thing for SEO!

If you want to get smart with error handling and other crawl issues, start by getting a Google Webmaster Tools account. Take a look at “Crawl errors” found via the “diagnostics” panel after you’ve verified your site:

Paying particular attention to the “Not found” and “Timed out” reports, it’s wise to test each error with a http header checker online or using a Firefox plug-in such as Live Http Headers or Http Fox. I find that drilling down into the first 100 or so errors, you tend to find a common pattern with many that lead to only a few fixes being required. I like to focus on 404 error pages that have external links first to get maximum SEO value from legacy links.

It’s important to note that sometimes, there’s more to an error report than just the URL listed in the console. I’ve found issues such as multiple redirects ending in a 404 error which is important information to brief your developers, potentially saving them a lot of diagnostics time.

As a side note, be careful how you interpret the “Restricted by robots.txt” reports. Sometimes, those URL’s aren’t directly blocked by robots.txt at all! If you’ve been scratching your head about the URLs in the report, run the http header check. Often, a URL listed in this report is part of a chain of redirects that ends or contains a URL that is blocked by robots.txt.

For extra insight, you should try the IIS SEO Toolkit or running the classic Xenu’s Link Sleuth Crawl both of which can reveal a number of additional problems. Tom wrote a nice article on Xenu and amongst his tips, setting the options to “Treat redirections as errors” is one of my favourites. As well as internal crawl error checking, a site of any size should try to avoid redirects via internal links. From time to time, using Fetch as Googlebot inside Webmaster tools or browsing your site with JavaScript and CSS disabled using Web Developer Toolbar with your user agent set to Googlebot can also reveal hidden problems.

Linking Out to 404 Errors?

Linking out to expired external URLs isn’t great for user experience, and implies perhaps that as a resource, your site is getting out of date. Consider checking your outbound external links for errors by using the “Check external links” setting in Xenu.

Canonicalisation

You spent time and effort specifying rules for canonicalized URLs across your site, but when was the last time you checked the rules you painstakingly devised are still in place? Thanks to the ever evolving nature of our websites, things change. Redirect rules can be left out of updated site releases and your canonicalization is back to square one. You should always be working towards reducing internal duplicate content as a best practice gesture, and without solely relying on the rel=”canonical” attribute.

Checking the following can quickly reveal if you could have a problem:

• www or non www redirects (choose either, but always use a 301)
• trailing slash (choose to leave out like SEOmoz, or in, like SEOgadget but don’t allow both)
• Case redirects – a 301 redirect to all lower case URLs can solve a lot of headaches or title case redirects if you want to capitalise place names like some travel sites do

“Spot checks” of Front End Code, Missing Page Titles and Duplicate Meta

Just every now and again, it’s nice to take another look at your own code. Even if you don’t find a problem that needs fixing, you might find inspiration to make an enhancement, test a new approach or bring your site up to date with SEO best practice.

One quick check I find useful is under “Diagnostics” > “HTML suggestions” in Webmaster tools:

Duplicated title tags or meta descriptions or both can reveal problems with your dynamic page templates, missed opportunities or canonicalization issues.

Site Indexation

Site indexation, or the number of pages that receive one visit or more from a search engine in a given period of time, is a powerful metric to quickly assess how many pages on your site are generating traffic.

Aside from the obvious merit in tracking site indexation over time as an SEO KPI, the metric can also reveal unintended indexing issues like leaked tracking or exit URLs on affiliate sites or huge amounts of indexed duplicate content. If the number of pages Google claims to have indexed on your site is vastly different to the site indexation numbers you’re seeing through analytics, you may have found a new problem to solve.

Indexed Development / Staging Servers

Is your staging or development server accessible from outside your office IP range? It might be worth checking that none of your development pages are cached by the major search engines. There’s nothing worse than discovering a ranking development server URL (it does happen!) with dummy products and prices in the database. You just know that customer is going to have a bad time on a development server! If you discover an issue, talk to your development team about restricting access via IP to the staging site or consider redirecting search engine bots to the correct version of your site.

Significant / Recent Changes to Server Performance

Google have put a lot of effort into helping webmasters identify site speed issues and it could make a lot of sense to keep a regular check on your performance if you’re not doing so already. There are a few useful tools out there to help you speed up your site, starting with Google’s “Site performance” reported located under “Labs” in Webmaster tools:

It’s good to check out the “Time spent downloading a page (in milliseconds)” report found under “Diagnostics > Crawl stats” in Webmaster tools, too:

Tackling search engine accessibility issues like errors and canonicalization problems is a really important part of your SEO routine. It’s also a favourite subject of mine! What checks do you carry out regularly to manage the performance of your website? Do you have your own routine? If you manage a large site, or many large sites, what "industrial strength" tools or automated processes do you gain the most insight from?

This is a post by Richard Baxter, Founder and SEO Consultant at SEOgadget.co.uk – a niche UK SEO Agency specialising in helping people and organisations succeed in search. Follow him on Twitter and Google Buzz.

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